The hotel offers amenities for your comfortable stay and unforgettable experiences
Kid-Friendly Stays
“The hotel was perfect for our large family, providing treats and amenities for our children and even our dog, making our stay comfortable and fun.” view full review
Delicious Meals!
“We thoroughly enjoyed our dining experiences; both dinner and breakfast were delicious and satisfied our entire family.” view full review
Easy Parking
“The parking at the hotel was convenient and straightforward, allowing us to focus on enjoying our trip instead of finding a spot.” view full review
Comfortable Amenities
“The room was well-appointed with a fridge and workspace, which made it easy to relax and stay productive during our visit.” view full review
Zypressenstrasse 52 Near AlbisriederPlatz: Access with Bus 33
eNDi Burger & Coffee
320 m
Zypressenstrasse 49
Pizzeria Libero
410 m
Badenerstrasse 451 8003
Taverne da Angelo
510 m
Badenerstrasse 275
Reviews and Ratings
Feedback from previous guests about their experience.
70%
liked the hotel and would stay again
clean
friendly staff
small rooms
average location
7.0/10
Very good
Rooms
6.9
Location
7.9
Service
7.7
Dining
6.0
Guest reviews
7.0/10
based on 7 reviews
4/5
based on 808 reviews
8.5
8.5/10 based on 882 reviews
#83 of 137 hotels in Zurich based on Tripadvisor
Margaret
United Kingdom,
March
2024
6.6/10
My stay at the hotel was a mix of positives and negatives. The location was very convenient, close to public transport and amenities, but the room was small and uncomfortably cold during my visit. The service was generally friendly and helpful, except for one staff member. The dining options were quite expensive, but there were alternatives nearby. Overall, it was affordable considering the Zurich market.
Rooms
5.0
The room I stayed in was very small and felt very cold in the cold weather. It seemed typical for city hotels. Additionally, the view from my room was not pleasant, overlooking a flat roof and residential apartments.
Service
7.0
The service at the hotel was friendly for the most part, with staff answering all our questions and assisting with various requests. However, there was one person I interacted with who did not seem friendly.
Location
8.0
The hotel is in a great location, with easy access to public transport, supermarkets, and restaurants. It was also close to the Letizgrund stadium. However, the building's entrance and lift access could be more user-friendly.
Dining
6.0
While the hotel's restaurant served quality dishes, I found them to be overpriced. I opted to grab more affordable meals from nearby establishments like Migros instead.
Facilities
7.0
The hotel's facilities were basic, but decent. There was nothing particularly exceptional to note about them.
Kevin
United Kingdom,
November
2023
7.6/10
The hotel offers comfortable, well-organized rooms with all the essentials for a work trip and enjoys a great location near public transport. The service was friendly and helpful, although there were some issues with payment authorization. Dining options were a bit expensive but satisfactory, and the facilities were well-maintained.
Rooms
8.0
The rooms were small but clean and comfortable, equipped with everything needed for a work trip.
Service
7.0
The service was friendly and helpful, although there were some challenges with payment authorization.
Location
9.0
The hotel's location was perfect, close to public transport options and convenient for exploring the city.
Dining
6.0
Dining options were a bit pricey, but there were more affordable choices nearby.
Facilities
8.0
The facilities were well-maintained and satisfactory.
Louis
United States,
October
2023
7.4/10
The hotel is very well-equipped and comfortable for a short stay, despite the cool outside weather. The rooms are clean and have a nice, clean bed with everything you need. However, the lighting around the sofa and desk could be improved. The service is top-notch, with extremely friendly and helpful staff who make you feel welcome and accommodate any request. The location is accessible by tram but not centrally located. The dining options are a bit expensive and limited, especially for hotel guests. Overall, a comfortable stay with great service but could use improvements in dining options and room lighting.
Rooms
8.0
The rooms were clean and had a nice clean bed with everything you need for a short stay. The rooms were very well-equipped and comfortable. The only downside was the poor lighting around the sofa and desk.
Service
9.0
The staff was very friendly and extremely helpful, always making visitors feel welcome. They are knowledgeable and assist with any request.
Location
7.0
The hotel is just outside the main part of Zürich but very accessible by tram. The location is a bit far out, which may be inconvenient for some travelers.
Dining
5.0
The dining options were very expensive, especially for hotel guests. The choices were limited, and the cost was quite high compared to other options.
Facilities
8.0
The hotel offers various services like room service, dry cleaning, housekeeping, laundry, and pet amenities to cater to guests' needs.
Andy
United Kingdom,
October
2023
8.0/10
The hotel is conveniently located near a tram stop, making it easy to get around. The rooms are on the smaller side, but overall clean and comfortable. The staff members were friendly and accommodating. The dining options were enjoyable, offering high-quality dishes. While the location is not in the city center, it is still accessible via public transportation.
Rooms
7.0
The rooms are quite small with minimal clearance, but clean and comfortable.
Service
8.0
The staff is helpful and amiable, ensuring all needs are met.
Location
9.0
The location is excellent, right by a convenient tram stop for easy transportation.
Dining
8.0
The dining experience was really good with high-quality dishes.
Facilities
8.0
The facilities provided include room service, dry cleaning, and laundry.
Jimmy
United States,
August
2023
7.2/10
The hotel had a convenient location just outside the main part of Zürich, easily accessible by tram. The rooms were small but well-equipped and comfortable. The service was friendly and accommodating, making the stay enjoyable. However, the dining options were limited and relatively expensive.
Rooms
7.0
The rooms were small, but very well equipped and comfortable.
Service
8.0
The service was very friendly and accommodating.
Location
9.0
The hotel was just outside the main part of Zürich but very accessible by tram.
Dining
5.0
The dining options were limited and relatively expensive.
Facilities
The facilities were satisfactory.
Ashley
United Kingdom,
July
2023
7.2/10
I found the hotel to be a mixed experience. The rooms were relatively comfortable and standard for a Mercure, although the layout was a bit tight with little room to move around, especially in our suite. The service was kind and helpful, but I felt they could have been more proactive, especially with assisting us up the stairs. The location was convenient with nearby tram stops, cafes, and supermarkets, but slightly removed from the city center. The dining options were varied, although a bit pricey for non-Swiss guests. Overall, a decent stay with some room for improvement.
Rooms
7.0
The rooms were relatively comfortable and standard for a Mercure, but there was little room to move around, especially in our suite.
Service
8.0
The service was kind and helpful, although I wish they had been more proactive in certain situations.
Location
7.0
The location was convenient with nearby tram stops, cafes, and supermarkets, but slightly removed from the city center.
Dining
6.0
The dining options were varied but a bit pricey for non-Swiss guests.
Facilities
8.0
The hotel offered various amenities like room service, laundry, and pet facilities.
Dennis
United Kingdom,
July
2023
6.4/10
The hotel offers quiet but small rooms compared to other Accor/Mercure hotels in Europe. The location is not exceptional, and the value for money could be better. The staff is helpful and polite but available only for a restricted time window. The dining experience, although good, is not quite up to the standards expected from a 4-star hotel.
Rooms
6.0
The rooms are very tiny but quiet.
Service
7.0
The staff is super friendly and knowledgeable about Zurich.
Location
6.0
The hotel is close to trams but a bit far from downtown.
Dining
6.0
The dining could be improved to meet higher expectations.
Facilities
7.0
Facilities include room service, dry cleaning, housekeeping, laundry, and pet amenities.
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